Buying and using TermTie

Who is selling, and what

Fevezo LLC, doing business as TermTie, sells TermTie to any U.S. business whose documents TermTie can process, for $299 once: one completed comparison of one contract and one billing period, with one correction rerun. The person buying must be allowed to buy for that business and to give us its documents. What you buy is shown on the pricing page and in your workspace before you pay; these terms go with the version of the offer you accept. One payment, no subscription.

What the service is, and isn't

TermTie compares one contract and its amendments with one billing period's invoices, and shows each difference beside the clause and the math. It isn't legal advice and a difference isn't money owed; your team checks each one. Your documents are what count; we show you where each line came from. Before you pay, your documents are checked and you see what can be read and compared; a file that can't be read isn't charged for.

Payment, renewal and price

Your service starts when the payment provider confirms the payment. There is no renewal. A change to what the service does needs your fresh acceptance before a future charge. A failed payment creates no service.

Your data

We collect your organization and account details, the documents you upload for the comparison, and the transaction records the service needs — nothing else. Your input is used only to provide, secure and support the service; it is never sold or used to train shared models. Don't send card numbers or identity documents through the workspace. Your documents are read by an automated document reader from OpenAI under our agreement with them; they are used only for your comparison, and you can request deletion at any time. Each original is removed within 24 hours after you confirm the complete source review; keep your own copy. An unfinished document set is deleted 30 days after its first file, and adding files or trying again does not extend that deadline. A file added to a running service and never checked is deleted after 30 days too. Extracted text, confirmed facts and results stay available for 30 days after the comparison is delivered; a deletion request stops delivery at once, erases active content within 24 hours, and backups age out within 30 days. We keep the minimum account, consent, transaction and security records for seven years as business records. Your workspace shows what has been deleted and what is still queued. You can export your records and files without an active payment.

Refunds and cancellation

Full refund on request within 14 days of delivery, once per customer; the correction rerun is offered, never required. Nothing to cancel: one payment, no subscription. A comparison that can't be completed after payment is fixed within 14 days or refunded in full. Refunds go back to the original payment method and never exceed what you paid.

Support, providers and changes

Support messages are answered by our automated support, which uses OpenAI to read your message and prepare the reply; personal identifiers are removed first and no document is sent with it. Our hosting provider stores your workspace; Stripe handles payment. These terms add no arbitration clause, no indemnity, no transfer of your intellectual property, and no waiver of rights you can't waive.

Questions about these terms go to contact@termtie.com.